GOV.UK One Login status updates

All Systems Operational

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When we are experiencing difficulties with GOV.UK One Login, we'll post updates on this page.

If the issue you’re experiencing is not listed in these status updates, there are other ways to get help.

Authentication (Sign in / Creation) Operational
Sign In Operational
Creation Operational
Account management Operational
Your services Operational
Your settings Operational
Identity reuse Operational
Identity proving Operational
Identity proofing and verification Operational
Web-based identity checks Operational
Mobile app identity checks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 15, 2025
Resolved - For information, the Gov.Uk One Login service had an issue where the Identity Proving Service was unavailable between 13:46 hrs to 13:54 hrs. This meant that all ID Proving and Reuse journeys requiring a proven identity were unable to be accessed during this window. Services requiring authentication only were not affected. The Incident is now resolved.
Jul 15, 13:46 BST
Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Completed - The scheduled maintenance has been completed.
Jul 9, 09:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 08:30 BST
Scheduled - Essential maintenance planned for identity proving services on Mobile App on Wednesday 09th July 2025 between 08:30 hrs and 09:30 hrs.
During this period, users may notice intermittent interruptions while trying to use a driving licence on the mobile app.
As soon as the maintenance is complete at 09:30 hrs, normal service will be resumed.

Jul 7, 16:14 BST
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Resolved - For information, the Gov.Uk One Login service has had an intermittent issue on the Mobile App affecting the Identity Journey between 18:00hrs to 19:10hrs. The service is now stable, further investigations will continue tomorrow.
Jul 3, 18:00 BST
Completed - The scheduled maintenance has been completed.
Jul 3, 09:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:30 BST
Scheduled - Essential maintenance planned for identity proving services on Mobile App on Thursday 03rd July 2025 between 08:30 hrs and 09:30 hrs.
During this period, users may notice intermittent interruptions while trying to use a driving licence on the mobile app.
As soon as the maintenance is complete at 09:30 hrs, normal service will be resumed.

All other services will be operational.

Jul 2, 12:15 BST
Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.