All Systems Operational

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When we are experiencing difficulties with GOV.UK One Login, we'll post updates on this page.

If the issue you’re experiencing is not listed in these status updates, there are other ways to get help.

Authentication (Sign in / Creation) Operational
Sign In Operational
Creation Operational
Account management Operational
Your services Operational
Your settings Operational
Identity reuse Operational
Identity proving Operational
Identity proofing and verification Operational
Web-based identity checks Operational
Mobile app identity checks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 13, 2026

No incidents reported today.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

GOV.UK One Login - Degraded Text Message
Resolved - Following a period of extended monitoring, we are pleased to confirm that service has been restored and continues to operate as expected, with no further degradation identified.

Thank you for your patience and understanding throughout the incident.
Nov 11, 16:09 GMT
Monitoring - We can confirm that users should now be receiving their sign-in security codes via text message within the expected timeframe.

We are continuing to closely monitor the service for any further degradation. We apologise for any inconvenience caused during this incident.
Nov 11, 15:12 GMT
Investigating - We are aware of issues where users may experience delays receiving their sign-in security code by text message. Where a code is delayed, it may have expired by the time it is received and will no longer be valid.

Repeated requests for new codes can result in the account being temporarily locked for up to 2 hours.

We apologise for any inconvenience but we continue investigate this urgently.
Nov 11, 12:56 GMT

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

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