GOV.UK One Login status updates
All Systems Operational

About This Site

When we are experiencing difficulties with GOV.UK One Login, we'll post updates on this page.

If the issue you’re experiencing is not listed in these status updates, there are other ways to get help.

Authentication (Sign in / Creation) Operational
Sign In Operational
Creation Operational
Account management Operational
Your services Operational
Your settings Operational
Identity reuse Operational
Identity proving Operational
Identity proofing and verification Operational
Web-based identity checks Operational
Mobile app identity checks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023
Resolved - This incident has been resolved.

We apologise for any inconvenience caused during this period.

Sep 24, 13:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 12:49 UTC
Identified - The issue has been identified and we are working on a remediation.
Sep 24, 12:40 UTC
Investigating - We are aware of and investigating a problem with GOV.UK One Login. Users are currently unable to verify their identity.

We're looking into this as a matter of urgency and will update you as soon as we know more.

Sep 24, 11:22 UTC
Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.