GOV.UK One Login Status

GOV.UK One Login status updates

All Systems Operational

About This Site

When we are experiencing difficulties with GOV.UK One Login, we'll post updates on this page.

If the issue you’re experiencing is not listed in these status updates, there are other ways to get help.

Authentication (Sign in / Creation) Operational

Creation Operational

Account management Operational

Your services Operational

Your settings Operational

Identity reuse Operational

Identity proving Operational

Identity proofing and verification Operational

Web-based identity checks Operational

Mobile app identity checks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 30, 2023

No incidents reported today.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

Important: GOV.UK One Login is experiencing issues for users proving their identity

Resolved - This incident has been resolved.

We apologise for any inconvenience caused during this period.
Sep 24, 13:01 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 12:49 UTC

Identified - The issue has been identified and we are working on a remediation.
Sep 24, 12:40 UTC

Investigating - We are aware of and investigating a problem with GOV.UK One Login. Users are currently unable to verify their identity.

We're looking into this as a matter of urgency and will update you as soon as we know more.
Sep 24, 11:22 UTC

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.