GOV.UK One Login status updates
All Systems Operational

About This Site

When we are experiencing difficulties with GOV.UK One Login, we'll post updates on this page.

If the issue you’re experiencing is not listed in these status updates, there are other ways to get help.

Authentication (Sign in / Creation) Operational
Sign In Operational
Creation Operational
Account management Operational
Your services Operational
Your settings Operational
Identity reuse Operational
Identity proving Operational
Identity proofing and verification Operational
Web-based identity checks Operational
Mobile app identity checks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 25, 2024

No incidents reported today.

Jun 24, 2024

No incidents reported.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024
Resolved - The issue with web based identity proving using passport has been resolved.
All services are operational.

Jun 13, 11:39 BST
Monitoring - The issue with web based identity proving using passport has been resolved. We continue to monitor the services.
Jun 13, 11:06 BST
Investigating - We are aware of and investigating a problem with GOV.UK One Login. Users are currently unable to use passports to prove their identity for the web journey.

We're looking into this as a matter of urgency and will update you as soon as we know more.

Next update expected at/before 11:30

Jun 13, 10:27 BST
Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.