All Systems Operational

About This Site

When we are experiencing difficulties with GOV.UK One Login, we'll post updates on this page.

If the issue you’re experiencing is not listed in these status updates, there are other ways to get help.

Authentication (Sign in / Creation) Operational
Sign In Operational
Creation Operational
Account management Operational
Your services Operational
Your settings Operational
Identity reuse Operational
Identity proving Operational
Identity proofing and verification Operational
Web-based identity checks Operational
Mobile app identity checks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Resolved - Service has been restored following the earlier Major Incident. All affected systems are now operational, and teams are monitoring performance to ensure stability.

No further updates will be provided at this point.

Sep 1, 21:00 BST
Update - The cause of the issue has been identified, and a fix is continuing to be deployed. This work is expected to restore service, and progress is being monitored closely.

Next Update: We’ll share another update by 21:00, or sooner if anything changes.

Sep 1, 20:05 BST
Identified - We are currently investigating an issue, and users may experience issues Proving and reusing Identities. The potential cause of the issue has been identified, and a fix is now being deployed. This work is expected to restore service, and progress is being monitored closely.

Next Update: We’ll share another update by [20:00], or sooner if anything changes.

Sep 1, 19:00 BST
Update - We are currently investigating an issue, and users may experience issues Proving and reusing Identities. Technical teams are investigating to identify the cause and restore normal service. Next Update: We’ll share another update by [19:00], or sooner if anything changes.
Sep 1, 18:00 BST
Investigating - We are currently investigating an issue and users may experience disruption accessing services. Technical teams are investigating to identify the cause and restore normal service.

Next Update: We’ll share another update by [18:00], or sooner if anything changes.

Sep 1, 17:02 BST

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.