Essential maintenance on One Login for identity proving service on the mobile app

Scheduled Maintenance Report for GOV.UK One Login

Completed

The scheduled maintenance has been completed.

Posted Aug 05, 2025 - 07:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 05, 2025 - 06:00 BST

Scheduled

Essential maintenance planned for identity proving services on Mobile App on Tuesday 5th Aug 2025 between 06:00 AM and 07:00 AM.
During this period, services on the mobile app for identity proving may be unavailable. Users may experience errors while tying to prove their identity using a Driving Licence, Passport, Biometric Residence Permit.
As soon as the maintenance is complete at 07:00 hrs, normal service will be resumed.

Posted Jul 31, 2025 - 16:45 BST

This scheduled maintenance affected: Identity proving (Identity proofing and verification, Mobile app identity checks).