GOV.UK One Login – identity proving maintenance

Scheduled Maintenance Report for GOV.UK One Login

Completed

The scheduled maintenance has been completed.

Posted May 17, 2026 - 00:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 16, 2026 - 22:00 BST

Scheduled

Date: Saturday 16th May 2026
Impact Window: 22:00 – 00:00 (2 hours)
Impact: During this time, you will not be able to prove your identity using a Passport via the website. Other forms of ID will be unaffected via the Website.
The GOV.UK One Login app & and GOV.UK ID Check App will continue to work as normal, so you can use the app instead or try again after 00:00.
Affected OneLogin Services: Identity proving

Posted May 13, 2026 - 11:46 BST

This scheduled maintenance affected: Identity proving (Identity proofing and verification, Web-based identity checks).