Important: GOV.UK One Login is experiencing issues for users proving their identity
Incident Report for GOV.UK One Login
This incident has been resolved.

We apologise for any inconvenience caused during this period.
Posted Sep 24, 2023 - 13:01 UTC
A fix has been implemented and we are monitoring the results.
Posted Sep 24, 2023 - 12:49 UTC
The issue has been identified and we are working on a remediation.
Posted Sep 24, 2023 - 12:40 UTC
We are aware of and investigating a problem with GOV.UK One Login. Users are currently unable to verify their identity.

We're looking into this as a matter of urgency and will update you as soon as we know more.
Posted Sep 24, 2023 - 11:22 UTC
This incident affected: Identity proving (Identity proofing and verification).