Important: GOV.UK One Login had issues with Identity Proving Services.

Incident Report for GOV.UK One Login

Resolved

For information, the Gov.Uk One Login service has had an issue where the Identity Proving Service on the mobile app was impacted between 19:00hrs to 19:45hrs.

This meant that some government services requiring a proven identity were unable to be accessed during this window.

Services requiring authentication only was unaffected.
Posted Jun 12, 2025 - 19:00 BST