Essential maintenance planned for web based identity proving service using passport on One Login.

Scheduled Maintenance Report for GOV.UK One Login

Completed

The scheduled maintenance has been completed.

Posted Apr 12, 2025 - 23:59 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 12, 2025 - 00:00 BST

Scheduled

Essential maintenance planned for web based identity proving service using passport on Saturday 12 April 2025. At the moment, we are unable to provide a definite time window as it has not yet been communicated to us by our supplier.
Although a downtime is not expected, there could be a short duration where users may experience disruption due to upgrade activities being carried out by the service provider on that day. The disruption will only be limited to using a passport on the web for proving identity.
Mobile App users and all other means of proving identity on the web will remain unaffected.

Posted Apr 11, 2025 - 13:34 BST

This scheduled maintenance affected: Identity proving (Identity proofing and verification, Web-based identity checks).