Important: GOV.UK One Login had issues with Identity Proving Services.

Incident Report for GOV.UK One Login

Resolved

For information, the GOV.UK One Login service had an issue where the Identity Proving Service by using security questions on the web was unavailable from 6:15 am to 9:40 am. Services requiring authentication only and all other routes for proving identity were not affected. The Incident is now resolved.

Posted Dec 11, 2025 - 06:15 GMT